12/16/2023 0 Comments Clover mini credit card machine paper![]() ![]() ![]() And like Highland, Stack appreciates the flexibility of cloud integration and virtual access. In fact, pre-COVID all their transactions had been paper and pencil. Our offices didn’t necessarily return in-person as soon as our stores did, so it was great being able to have our staff remotely tap into the system.”Įlizabeth Stack, Executive Director of The Irish American Heritage Museum, also made the transition to Clover after the pandemic. Highland says, “It’s been very valuable and time saving, especially as we returned from the pandemic shutdowns. So, we could really do a study on what was best for us.” Portable and virtual accessĪlphabet Soup Thrift stores have also benefited from having virtual access since their foundation offices are separate from the retail locations. Looking at that minute-by-minute transaction history gave us insight into our customers’ shopping timetables. “Coming back after COVID, we all had limited schedules we could keep. “That data has also helped us determine our operating hours for the stores,” Highland explains. We’ve been tracking what categories of inventory we’re selling at different points of the season, year, month, and even day-to-day,” says Highland. “Since implementing Clover, we’ve been able to get more detailed reporting than we ever had in the past. She says, “As a nonprofit, we are very limited in budget, so we don’t spend a lot on the bells and whistles.” While they had depended on an old-fashioned cash register and credit card processing machine for over two decades, COVID changed things–they needed an option for contactless transactions.īy switching to Clover, Highland and her team noticed the substantial benefits of having data and reporting capabilities. Highland is an expert at doing a lot with a little. Two stores operate under the foundation’s umbrella, generating revenue to support local schools. Maureen Highland is the executive director of the Petaluma Educational Foundation, a 501(c)3 nonprofit organization that owns and operates the Alphabet Soup Thrift Stores. Take a look at just a few ways Clover goes above and beyond. ![]() When it comes to streamlining operations, amping up reporting, and simplifying credit card processing for nonprofits, three leaders offer a first-hand view of how Clover is helping their nonprofits.
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